Have you accidentally damaged your DJ Equipment, Instrument, Speakers, Laptop, tablet, Lighting or Accessories?

We know it can be a real headache dealing with insurance companies. Unfortunately, they don’t always make it easy to get the outcome you want. That’s where we can help.

Here at The Music Wizard, we can supply you with a professional, detailed insurance report to ensure the insurers have all the information they need to assess your claim.

Types of Damage You Can Claim

1. Liquid Damage - The most common in the DJ & Musicians Industry
2. Accidental Damage 
3. Malicious Damage - Rare but it does occur
4. Power Surges

Technology is an integral part of all our lives, and we take it with us everywhere we go. This means damage is quite common, and can be caused by a range of accidents and incidents. Unfortunately in the entertainment industry for DJ's and Musicians equipment does get damaged quite often these days. 

We can prepare an insurance report for damage caused by:

• Water
• Impact from dropping
• Viruses or ransomware
• Power surges
• Malicious damage
• Other accidents

If the damage on your device was caused by any of the above, your insurance company may cover the cost of replacement if they have all the required information.  This will depend on the type of cover you have – so you will need to check your policy.

or fill in our online enquiry form today to set up an appointment with a local computer repair technician

The Insurance Report Process

If you do need us to generate an insurance report, here’s the process you can expect.

1. Assess the Device

The first thing we do is take a good look at your damaged DJ equipment, Instruments etc & laptop. We work out exactly how it’s broken, and what needs fixing. We can organise a     technician, one of our vans or a courier to come out to your home or business to do the      assessment. Our aim is to assess your equipment and advise of the outcome within 72 hours of the products being delivered to us. Sometimes this may take longer. 

2. Take Photographs

We then take a series of photos that you can show to your insurance company. These help prove that your device is truly broken.

3. Create a Detailed Report

Finally, we create a detailed report on a letterhead. We will outline the issues, and give our recommendations. This is the report you can give to your insurance company. Some insurance companies will cover the cost, If you are required to pay for this, this will be in your policy documents

We can also liase with your insurance company and prepare a quote for any new hardware you may require. And if you need to recovery data from a damaged or dead Laptop, we also provide Data Recovery Services. While we do not sell equipment we can make suggestions of what is available within the market. We are not connected to any retailer, manufacturer in any way. 

Frequently Asked Questions

Can you write me an insurance report for my damaged equipment?

Yes, we need to first assess the damaged equipment first via video call so we can see what the issue is, we may ask you to send us photographs first and then have the DJ equipment, Instruments etc & laptop looked at in person. From that we will be able to tell how bad the damage is, and   specifically what internal components have been damaged. We can also go through some troubleshooting with you.  After our initial assessment we will write a comprehensive insurance report, which you can then give to your insurance company.

What is included in an official computer repair insurance report?

Our DJ equipment, Instruments etc & laptop insurance reports are written on our company letterhead and include comprehensive details about the exact damage to your equipment & laptop and what parts have sustained damage, and the cost for repair or replacement. Depending on the overall damage, cost of replacement parts, age of the machine and labour costs will determine if we recommend repairing or replacing your equipment & laptop.

Do you need to assess my computer before writing an insurance report?

Yes, we need to physically test and assess the computer before we write your insurance report.

Can you assess my computer over the phone?

No, we are not able to assess your computer over the phone. We are legally required to assess the DJ equipment, Instruments etc & laptop in person. Please contact us to organise a technician to come to your home to assess your damaged computer.

Do I have to pay for my insurance report?

Yes, you pay us for your insurance report. However, your insurance company will usually             reimburse you for the cost of the insurance report.  

My Laptop has been damaged, can you recover data from my hard drive?

Yes, we can provide data recovery services, and can recover your files if this is possible. We have a seperate company from us who specialise in this area. 

Get Your Computer Repair Insurance Report

We understand that when your phone, tablet, or computer breaks, getting it fixed is a top priority. Give us a call on 0161 938 4400, or fill out the form on opposite. We can generate a professional insurance report for you to give to your insurance company to make your claim as easy as possible.